Utility Billing Office

  1. Important News
  2. Payment Options
  3. Apply for Service
  4. Stop Service
  5. Water Usage Information
  6. Rates
  7. Miscellaneous Request Forms

Utility Billing Department


The City of Lafayette Utility Billing Office strives to provide exceptional customer service in all facets of our operations and administration. Our personnel are responsible for billing and providing customer service to more than 29,000 customers, which equates to more than 375,000 utility bills issued each year.


Residential summer sewage rates for 2025 have ended! Click here to view end dates.
    

  • We offer numerous ways to pay your bill! 
    • To pay by phone, call 833-252-1659.
    • To make a payment online, click the PAY BILL button below.PAY BILL
    • For step-by-step instructions on how to make online payments, click here.
      Online
      Having trouble understanding your bill? We've created a guide to help. Follow the link below!
      How to read your City of Lafayette utility bill

      For information regarding our Lead Service Line Replacement Program, please click on the image below.LSLRP

                                                                         FOR 24 HOUR EMERGENCIES, CALL (765) 807-1700                                                     

 

Contact Us


  1. Amy

    Amy Douglas

    Director, Utility Billing Department

    Utility Billing Office

    Email the Department

    P.O. Box 1688
    20 N 6th Street
    Lafayette, IN 47902

    Phone: 765-807-1100

    After Hours Emergency: 765-807-1700

    Billing Office Hours
    (Except holidays)
    Monday - Friday
    8 a.m. - 4:30 p.m.

    Telephone Assistance Hours
    Monday - Friday
    7:30 a.m. - 4:30 p.m.

    24-Hour Drop Box Available